Help

Frequently Asked Questions

Everything you need to know before you wander with us.

Booking and payment

How do I book a tour?

Choose your tour and press Book now to see live availability and pay securely online. You can also contact us and we will help you book.

Can I change or cancel my booking?

[Cancellation and change policy]

Do you offer private tours?

Yes. Any of our tours can be booked privately for families, friends and corporate groups. See our Groups page or contact us.

Are children welcome?

Yes. Our wine walks have a reduced child price of R1,450. Wine is only served to guests aged 18 and over.

On the day

What should I wear?

Comfortable walking shoes, a hat, sunscreen and a layer for the wind. In winter, bring a rain jacket.

How far do we walk?

[Distance and terrain for each tour]

What happens if it rains?

[Weather policy]

Where do we meet?

Your meeting point is in your booking confirmation. The Franschhoek Wine Walk meets at 29 Huguenot Street, Franschhoek, and the Cocktail & Speakeasy Tour at 84 Harrington Street, Cape Town.

Food and wine

Is lunch included?

[Confirm which tours include lunch]

Can you cater for dietary requirements?

Yes. [How guests should let you know]

Is there a minimum age for wine tasting?

Yes. Wine is only served to guests aged 18 and over, in line with South African law.

Groups and gifts

Do you host corporate groups?

Yes. We host team days, client outings and conference groups. Tell us about your group on the Groups page.

Do you sell gift vouchers?

Yes. Gift vouchers are available for any tour or amount on our Gift Vouchers page.

Still have a question?

We are happy to help. Get in touch and we will reply as soon as we can.